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Our mission at the Holyoke Health Center is to "Improve the health of our patients through affordable, quality health care and comprehensive community-based programs to create a healthy community."

News & Events

Below you'll find the latest news and events.

Holyoke Health Center and all locations will be closed Thursday, November 24th, and Friday, November 25th for the Thanksgiving Holiday. 


Holyoke Health Center will be closed 10/10 for the Holiday.

Day in the Life: Pharmacy Community Health Workers

Community Health Workers are an integral part of the pharmacy team. They are essential in establishing positive, supportive and trusting relationships with both patients and colleagues. Their work is greatly appreciated by all!

  • Serve as Patient Advocates
    • Main point of contact for patients assisting them with understanding care plans and completing consent forms
  • Schedule pharmacy related patient visits
    • Conduct outreach for identified patients to schedule appointments for Medication Therapy Management, Collaborative Drug Therapy Management, Transitions of Care and Immunizations
  • Assist pharmacists by interpreting for patient visits
    • MTM, CDTM, Medbox adherence packaging, Medication pick-up
  • Provide Cultural Competency
    • Educate staff on Puerto Rican diseases and foods
    • Perform staff medical terminology training and teach conversational phrases
  • Complete patient needs assessments
    • Transportation, community barriers, preferred language, literacy
  • Oversee pharmacy’s community service project “Sharing is Caring”
  • Conduct Community Outreach
    • Attend community-related events at schools and health fairs
    • Assist with reaching patients affected by fire to help identify medication needs and location for them to be delivered
      • Fire on South Bridge Street on 7-1-22 – replacement of 45 prescriptions including behavioral health, diabetic, blood pressure, infant medications

"Holyoke, Mass. (July 19, 2022) -- Point32Health has awarded Holyoke Health Center a Quality Grant for $89,900 to carry out a quality improvement project to ensure that all patients at the health center receive assistance with social and environmental factors that can negatively impact their health outcomes.

 “Food insecurity, unsafe housing, lack of transportation, and poverty can dramatically affect a patient’s ability to maintain their health,” said Jay Breines, Chief Executive Officer at Holyoke Health Center. “As a community-based health center, our medical teams focus not just on symptoms, but on underlying lifestyle issues that can cause poor health.  This Quality Grant from Point32Health will improve our ability to identify and assist patients who need support around these factors.”

The Quality Grant Program was established more than 21 years ago at Harvard Pilgrim Health Care, and this tradition continues in 2022 under the Point32Health banner following the combination of heritage Harvard Pilgrim Health Care and Tufts Health Plan networks last year. Since its inception, the Quality Grant program has funded more than 300 grants totaling more than $22 million of support to improve care delivery and reduce health care costs.

Holyoke Health Center, established in 1971, is a Federally Qualified Health Center providing affordable, community-based primary care, dental, pharmaceutical, vision, behavioral health, and other supportive health services to a primarily Latino, low-income community.

Point32Health is a leading health and wellbeing organization, delivering an ever-better health care experience to everyone in its communities. Building on the quality and nonprofit heritage of its founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, Point32Health aims at helping  people find healthier living through a broad range of tools that make navigating health and wellbeing easier."


Holyoke Health Center will be closed 6/20 for the Holiday. 

Holyoke Health Center & all locations will be closing at 1PM on Wednesday, June 8th for their Employee Appreciation event. 

The Holyoke and Chicopee Pharmacy will remain open regular business hours. 


A Day in the Life – Compliance & Risk Management, Security Team

By Carrie Matusko, RN – Director of Compliance/Risk Management


After our basic needs are met (food, water, shelter, clothing, sleep) what is the next thing that we, as humans, crave?  If you said Safety and Security you would be in agreement with Abraham Maslow’s Hierarchy of Needs.  According to Maslow, human actions are motivated by physiological needs.  In short, this means when our basic needs are met we are more productive.  In turn, the safer we feel the more comfortable we are in performing our daily routines and activities.

The mission of the Security Team is to help ensure all patients and visitors feel safe when they are at the health center.  Their training in non-violent de-escalation techniques help provide the best and safest outcome possible in a variety of situations including when a patient, visitor or staff member may not be at their best and are either acting out or just need help with a difficult situation they are experiencing.  Whether assisting to de-escalate a tense situation or helping people to get the assistance they need, the team works non-stop on safety items.




Holyoke, MA - The Beveridge Family Foundation recently awarded a $40,000 grant to Holyoke Health Center to go toward information technology improvements to improve its comprehensive community health care services.

"Keeping up with rapidly changing technology is challenging for community-based organizations," said Jay Breines, Chief Executive Officer at Holyoke Health Center. "We are honored to be a recipient of this generous grant and appreciate the Beveridge Family Foundation funding that allows us to remain competitive and continue to serve the needs of the community," he said.

Holyoke Health Center is a Federally Qualified Health Center providing affordable, community-based medical, dental and pharmacy services to a diverse, low-income community.

The Beveridge Family Foundation is dedicated to preserving and enhancing the quality of life through grant making incentives in support of programs in youth development, health, education, religion, art and environment, primarily in Hampden and Hampshire counties, Massachusetts.

More information on The Beveridge Family Foundation.

Holyoke, MA: Holyoke Health Center, located at 230 Maple Street in Holyoke, is pleased to announce the grand re-opening of their Dental Clinic satellite site at the Western Massachusetts Hospital. The Holyoke Health Center Dental Clinic at Western Massachusetts Hospital, is located at 91 E Mountain Road, in Westfield, MA. On Thursday, April 28th at 10:00am, the Holyoke Health Center hosted a grand re-opening event to showcase the newly renovated Dental Clinic and welcome back new and existing patients to our dental practice.

The Holyoke Health Center has worked in partnership with the Western Massachusetts Hospital with a dental clinic at this location for over ten years. On the onset of the COVID-19 pandemic, the dental clinic temporarily closed its door due to COVID-19 regulations and staffing shortages caused by the pandemic. During the closure of the Western Massachusetts Hospital satellite site, the Dental Clinic was renovated to include an addition dental operatory for a total of 4 operatories at this location. The renovations also included an X-ray room and additional staff offices. Grant funding was used to expand the Dental Clinic to allow for more patients and community members to be treated at this location as well as new state of the art equipment.

Dr. Deviprasad Makonahally, Dentist at the HHC Dental Clinic at Western Massachusetts Hospital, says, “I am excited to welcome patients back to our Dental Clinic, we have more operatories to serve more patients and we look forward to bringing in new community members who are in need of a dental home.”

Thank you to all that were able to attend the ribbon-cutting. It was an honor to see Westfield Mayor, Mike McCab, Senator John Velis, Chamber of Commerce's Eric Ouellette, City Council members William Onyski and Bridget Matthews-Kane, Anthony Distefano from Western Mass Hospital, and Brian Sutton from Baystate Noble Hospital.

Holyoke Health Center's Family Nurse Practitioner Residency Program


The program is intended for new family nurse practitioners who want to develop careers as primary care providers in the challenging setting of community health centers and other safety net settings.
To learn more about the 12-Month Residency program or to apply, visit http://www.hhcinc.org/en/main-nav/medical/nurse-practitioner-residency-program or contact npresidency@hhcinc.org.