We offer same day appointments
for our patients.
Call us at 413-420-2200
to learn more.

Our mission at the Holyoke Health Center is to "Improve the health of our patients through affordable, quality health care and comprehensive community-based programs to create a healthy community."

News & Events

Below you'll find the latest news and events.

To assure the safety of our patients and staff during COVID-19, the following Family Planning and Reproductive Health Services are SUSPENDED effective March 23, 2020 until further notice: Pap smears, pelvic exams, IUD insertions, and hormonal implant insertions. Please check our website frequently for updates on the reopening of these services.

Limited contraceptive care services that will continue to be available throughout the duration of COVID-19, include: Depo-Provera birth control injection, emergency contraceptives, and contraceptive counseling and guidance. Call (413) 420 - 2200 for information about contraceptive care services during COVID-19. 

Birth control prescriptions will continue to be available through our pharmacy. Call (413) 533 - 7323 to speak to a member of our pharmacy department about pharmacy pick-up options.

 

To assure the safety of our patients and staff during COVID-19, our Eye Care Department is CLOSED effective March 20, 2020 until further notice. Our team is reaching out to patients with scheduled appointments for rescheduling options. Please check our website frequently for updates on the reopening of our eye care services.

Emergency eye care services will be available by appointment ONLY. If you are experiencing an eye care emergency, please call us at (413) 420 - 2825 to schedule an emergency visit.

The Holyoke Health Center Dental Department, including additional dental locations at Chicopee Health Center, Holyoke Soliders' Home and Western MA Hospital are temporarily closed for the duration of COVID-19. We are following the recommendations of the American Dental Association (ADA) and the Massachusetts Dental Society (MDS) and suspending dental services in all of our dental locations effective March 18, 2020 until further notice. 

Suspended services include Adult Dental, Pediatric Dental, and Orthodontics. Our staff members are reaching out to patients with scheduled appointments to discuss rescheduling options. Holyoke Health Center will follow the guidelines set by the ADA and MDS for reopening our dental services. Please check our website or visit our Facebook page for updates on the reopening of our Dental Department.

Emergency dental services will be available at our Holyoke location on 230 Maple Street by appointment ONLY. If you are experiencing a dental emergency, please call us at (413) 420 - 2200 and speak to a member of our dental team to schedule an emergency visit. 

Due to COVID-19 precautions, and to assure the safety of our patients and staff, the following services are CANCELED effective March 18, 2020 until further notice:
  • Adult and Pediatric Dental Services
  • Orthodontics
  • Medical Clinic Extended Hours (Monday & Wednesday evening clinics)
  • Medication Assisted Treatment Extended Hours
  • Acupuncture Clinics
 
Our staff members are reaching out to patients with scheduled appointments to discuss rescheduling options. For more information, please call (413) 420 - 2200.

The Holyoke and Chicopee Health Center Pharmacies will remain OPEN and will continue to serve patients for the duration of COVID-19. For more information on pharmacy pick-up options, please call (413) 533-7323.

Due to COVID-19 precautions, the Holyoke Health Center and all locations will have a single point of entry into our facilities and we will be screening all patients and visitors upon entry effective March 17, 2020 until further notice.

As a reminder, please DO NOT WALK IN to our clinics if you are not scheduled for an appointment. We ask that patients limit the number of people they bring to their visit. We ask that appointment attendance be limited to the patient and one caregiver, if appropriate. Please call our offices at (413) 420-2200 to address your health care questions and concerns.

Holyoke Health Center now offers Online Bill Pay! We provide this service to you at no charge so you can access and pay your medical and dental bills conveniently and securely. No postage, no need to call, and available 24 hours a day for your convenience. Utilize the full set of features in our online bill pay portal:

  • Pay your bill
  • View your recent statements
  • View online payments and receipts
  • Go green! Sign up for eStatements

Paying your medical and dental bills online is fast, secure and easy to use! Follow the steps below to make a secure payment online:

  1. Have your statement in front of you and go to www.hhcinc.org
  2. Click on the Pay My Bill button on the top right corner of our website homepage.
  3. You can make a payment by clicking on the Guest Pay link or you can create an account and enjoy more features like eStatements, statement history views and online payment history.
  4. Complete the billing information including patient account number. We accept Visa, Mastercard, Discover & American Express.
  5. Click Pay Now.
  6. A receipt will be emailed to you.

If you have any questions, please call our Billing Department. For medical billing questions, please call (413) 420 - 2855 or for dental billing questions, please call (413) 420 - 2103.

The 2019 Novel Coronavirus (2019-nCoV or COVID19) is a virus identified as the cause of an outbreak of respiratory illness that was first detected in Wuhan, China. 

The virus is spread through respiratory droplets when an infected person coughs or sneezes. Symptoms can range in severity from mild to severe and include: fever, cough and shortness of breath. There have been no signs of active community transmission within the United States.

The Centers for Disease Control & Prevention (CDC) does NOT currently recommend the general public use facemasks. Instead, it is recommended to follow everyday preventative actions, such as:

  • Washing your hands
  • Covering coughs with the elbow/sleeve
  • Staying home when sick

If you have more questions, please speak with your medical provider or go to www.cdc.gov/coronavirus/