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Our mission at the Holyoke Health Center is to "Improve the health of our patients through affordable, quality health care and comprehensive community-based programs to create a healthy community."

The organization will provide funds to support an initiative that tackles gaps in care amid COVID-19

HOLYOKE, MA – December 17, 2020 – Commonwealth Care Alliance® (CCA) has extended a $50,000 award to Holyoke Health Center, a Massachusetts Federally Qualified Health Center (FQHC), to help fund essential programing for our members with significant needs. The programming will improve access to preventive care, flu vaccination, and COVID-19 vaccination during this unprecedented time of crisis. CCA, a not-for-profit community-based healthcare organization that provides and coordinates care for individuals with complex medical, behavioral health and social needs, including those with disabilities, launched the Quality Initiative Program as part of their ongoing effort to improve health outcomes for the most at-risk Massachusetts residents amid the COVID-19 pandemic.

Nearly a quarter of CCA’s 38,000+ members receive primary or specialized care at FQHCs in communities across Massachusetts, including 33 percent of members in CCA’s Senior Care Options plan, which serves individuals dually eligible for Medicare and Medicaid aged 65 and older. Holyoke Health Center is a long-standing partner of CCA.

“We are thrilled to provide Holyoke Health Center with funds that will be used to provide critical support and help achieve our overall goal of addressing inequalities in care for elderly patients and those who have chronic and pre-existing health conditions,” said Umar Farooq, General Manager of Massachusetts at CCA. “The COVID-19 pandemic has revealed numerous gaps in care, and this program facilitates strategies aimed at addressing and improving our healthcare system in the Commonwealth while focusing on individuals who are the most at-risk.”

“The Holyoke Health Center applauds CCA’s recognition of the importance of keeping our patients up to date as we work to avoid any gaps in preventative or chronic care management. As the largest Primary Care provider in the Holyoke community, we work hard to make sure that all of our patients, including our Senior Care Option patients, will get the support that we can offer so that they “stay in care” during these hard times,” said Jay Breines, CEO of Holyoke Health Center. “Having dedicated individuals to provide ongoing care coordination and oversight to our patients with chronic care conditions is essential to providing high quality care. It is so helpful and important that as one of our primary insurance programs, CCA understands and appreciates our efforts aimed at keeping our patients healthy, especially in today’s
environment. We are very grateful that CCA has recognized our work by providing the funding
that helps support these care gap initiatives.”

The Quality Initiative Program will fund up to $1.05 million to FQHCs across the state. CCA will
partner closely with Holyoke Health Center to ensure they have the support needed to
implement their program effectively and improve health outcomes for the members they serve.


About Commonwealth Care Alliance
Commonwealth Care Alliance® (CCA) is the not-for-profit, community-based healthcare
organization whose mission is to improve the health and well-being of people with significant
needs by innovating, coordinating and providing the highest quality, individualized care. CCA is
a nationally recognized leader in providing care for high-cost, high-needs individuals through a
proven model that improves quality and health outcomes while reducing overall costs of care.
In Massachusetts, CCA’s two health plans serve 38,000 members who are dually eligible for
Medicaid and Medicare. For four consecutive years, CCA’s One Care plan earned a top rating
from a consumer survey conducted by the Centers for Medicare & Medicaid Services (CMS),
and CMS rated CCA’s Senior Care Options 4.5 out of 5 stars for 2021. CCA was named one of
the Top Places to Work in Massachusetts by the Boston Globe in 2020. Learn more about CCA’s
pioneering healthcare solutions and validated care model at
http://www.commonwealthcarealliance.org/ or follow us on Twitter and LinkedIn.

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