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Our mission at the Holyoke Health Center is to "Improve the health of our patients through affordable, quality health care and comprehensive community-based programs to create a healthy community."

News & Events

Below you'll find the latest news and events.

July 21, 2020 marks the 50th anniversary for the Holyoke Health Center (HHC). HHC was established during the war on poverty, and has dedicated their medical, dental and pharmacy services to improve the health of the community members living in downtown Holyoke and surrounding areas for the past 50 years.

Opening as a component of the federally supported Model Cities Program, HHC outgrew its small building in the ‘Flats’ neighborhood of Holyoke, and developed a highly successful facility across from City Hall; this project being the single largest downtown development to occur in Holyoke. The current HHC facility is over 100,000 sq. ft., large enough to meet the needs of over 20,000 patients. The complex of 4 integrated buildings includes a large innovative community pharmacy staffed by 14 pharmacists, the area’s largest dental services program which includes adult, pediatric and orthodontic services, the Center for Recovery & Support that treats hundreds of patients with substance use disorders, a growing Eye Care program, and its flagship comprehensive medical program serving children, adolescents, adults and elderly patients. To meet the needs of patients in surrounding communities, HHC built additional locations in Chicopee to provide medical, dental and pharmacy services, and Westfield to provide additional dental services.

HHC’s success has been in building teams of dedicated professionals within a staff of over 300 employees, many of whom grew up and still reside in the Holyoke community and have a unique awareness and connectivity to the issues faced by the community members and patients. Understanding the social determinants that led to many of the patients’ health problems has led to the development of numerous community programs created over the years at HHC that have contributed to better care and improved health outcomes.

Throughout the past 50 years, HHC has responded to health issues connected to low-income status, including the HIV/AIDS epidemic. HHC took the lead in responding to the epidemic in the community by conducting research, education, screening, and ultimately developing a highly successful medical team to treat the illness. During the 1980s, HIV/AIDS treatment was not widely available and HHC was one of the only health care providers in the area delivering HIV/AIDS care and providing treatment. Now, with the COVID-19 global pandemic, HHC is again taking the local lead in education, prevention and treatment, supporting contact tracing, providing drive through testing, and quickly establishing clinical approaches to contain and treat the virus, while it is spreading and rearranging the way our community lives and works.

HHC has been at the forefront of creating a teaching facility to train the health care providers of tomorrow. Residency programs in Adult Dentistry, Pediatric Dentistry, Pharmacy and a new Family Nurse Practitioner program are currently bringing 16 professionals from across the country to HHC each year. Many residents participating in our programs go on to join the permanent staff of HHC, ensuring that the services and programs developed over the past 50 years will continue to thrive and evolve.

The Federal Communications Commission (FCC) announced April 2, 2020 the COVID-19 Telehealth Program, a program that provides $200 million in funding, appropriated by Congress under the Coronavirus Aid, Relief, and Economic Security (CARES) Act, to help health care providers provide telehealth services to patients at their homes or mobile locations in response to the COVID-19 pandemic. The program provides immediate support to eligible health care providers by fully funding their telecommunications services, information services, and devices necessary to provide critical connected care services until the program's funds have been expended or the COVID-19 pandemic has ended.

The Holyoke Health Center received $668,335 in funding from the FCC to fund remote health services such as telehealth visits, video conferencing, as well as devices and equipment to utilize these new services.

Holyoke Health Center's Information Technology Directory, Andrew Buscemi, was recently interviewed and featured in an article on Healthcare It News on our expansion of virtual health care services during the COVID-19 pandemic.

"The FCC funding allows us to greatly expand and upgrade our existing infrastructure to support various remote health initiatives,” Buscemi explained. “We’ve already tripled our existing bandwidth through our local ISP, and we’ve already deployed a new Barracuda firewall system to allow for an almost unlimited number of remote VPN connections.”

Check out the full article here.

The Holyoke Health Center and all locations are CLOSED on Friday, July 3rd for the holiday.

Regular hours of operation will resume on Monday, July 6th.

 

Congratulations to our Pharmacy Residents who successfully completed their Postgraduate Year One (PGY1) Community-Based Pharmacy Residency at the Holyoke Health Center. Our Pharmacy PGY1 Residency program is accredited by the American Society of Health-System Pharmacists in partnership with the American Pharmacists Association. 

Ashley, PharmD, RPh, will be joining our Holyoke Health Center Pharmacy team as a Clinical Pharmacist. 

Alyssa, PharmD, RPh, will be joining our Holyoke Health Center Center for Recovery & Support in the MAT Program.

Congratulations to both Graduates and Welcome to our Holyoke Health Center team!

The Holyoke Health Center and all locations are CLOSED on Monday, May 25th for the holiday.

Regular hours of operation will resume on Tuesday, May 26th.

 

Holyoke Health Center has received a $50,000 grant from Direct Relief, in partnership with the National Association of Community Health Centers. The funding we are receiving will support our services in Holyoke, MA amid Covid-19, allowing us to install protective barriers at our front desk check-in areas to reduce the potential spread of COVID-19 and further protect our patients and staff. 

We are thankful for the support from Direct Relief and NACHC and for their recognition of the continued need as we confront Covid-19 and care for our community.

For more information on Direct Relief's COVID-19 Response Funding for Community Health Centers, visit DirectRelief.org

 Dear Holyoke Health Center Patient,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.

  • Our office will communicate with you beforehand to ask some screening questions.
  • Upon entry into the building, you’ll be asked those same questions again along with a temperature check.
  • Hand Sanitizer has been made available in all the waiting rooms for your use.
  • Visitors are not allowed unless they are needed for ambulation or your appointment.
  • A face covering is required while in the building.
  • The waiting room chairs have been spaced out 6 feet apart.
  • Protective barriers are being installed for improved infection control.
  • Our staff will be wearing additional Personal Protective Equipment (PPE) during your visit.
  • Some of our exam rooms have installed premier air filtration systems for patients with respiratory symptoms.

In addition to our safety changes, we now offer the following services to better serve you:

  • Pharmacy curbside pick-up
  • Telemedicine and Teledentistry virtual visits
  • Drive-thru COVID-19 testing by appointment

We look forward to seeing you again and are happy to answer any questions you may have. To make an appointment, please call our office at (413) 420 – 2200. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Jay Breines
Chief Executive Officer, Holyoke Health Center

The Center for Recovery & Support at Holyoke Health Center is accepting new patients for the MAT program for Buprenorphine (Suboxone) or injectable naltrexone (Vivitrol) as medication assisted treatment (MAT) to aid in recovery during the COVID-19 pandemic. Our program provides recovery coaching and behavioral health services to all patients receiving medication assisted treatment. The MAT service is integrated with primary care and there are on-site pharmacies in both the Holyoke and Chicopee locations to allow you to receive all of your care in one place.

Now Offering Virtual Telehealth Appointments for New Patient Visits!

Maintain social distancing & talk to your provider from your phone without coming into our office. If you don't have a phone, our office remains open for patient appointments, we are taking extra precautions to maintain safe social distancing.

Call (413) 420 - 1730 for an appointment.

The Holyoke Health Center and all locations will be CLOSED on Monday, April 20th for the holiday.

Effective April 6, 2020, Holyoke Health Center's Emergency Dental Services have relocated to Chicopee Health Center at 505 Front Street, Chicopee to better serve our patients and community. Our Chicopee Health Center location provides free on-site parking and a spacious facility that supports social distancing. Our emergency dental services are provided Monday - Friday, 8am - 4pm by appointment for adult, pediatric, and orthodontic dental emergencies. Emergency dental services are open to patients and non-patients - if your current dental home is closed due to COVID-19, please call us to schedule an emergency dental appointment.

If you are experiencing dental pain and are in need of emergency dental services, please call (413) 420 - 2200 to speak to a member of our dental team and schedule an emergency dental appointment. 

Emergency dental services are no longer available at Holyoke Health Center at 230 Maple Street, Holyoke.