We offer same day appointments
for our patients.
Call us at 413-420-2200
to learn more.

Our mission at the Holyoke Health Center is to "Improve the health of our patients through affordable, quality health care and comprehensive community-based programs to create a healthy community."

News & Events

Below you'll find the latest news and events.

Holyoke Health Center and all locations will be closed today (March 14, 2023) due to the snow storm. We will be open our regular hours tomorrow. Stay warm and safe!

ATTENTION: The Holyoke Health Center and all locations will be CLOSED on Monday, February 20th for the holiday.

MassHealth has maintained members’ coverage and benefits due to continuous coverage requirements that started during the COVID-19 emergency. We will soon return to our normal renewal process. All MassHealth members will need to renew their health coverage.

If MassHealth has enough information to confirm your eligibility, your coverage will be renewed automatically. If they are not able to confirm your eligibility automatically, you will send a renewal form in a blue envelope to the mailing address we have on file.

Make sure if you have received a MassHealth Eligibility Review Form, please complete the form as soon as possible. Please remember that if you received any type of income you must include copies of your income with your determination form. Failure to complete this determination form may result in losing your medical benefits.

If you need help completing the form please feel free to come by and see a Certified Application Counselor at the Holyoke or Chicopee Health Center.

If you have any questions please call one of the Certified Application Counselors:


Holyoke site:

Aurora (413) 420-2183
Alyzza (413) 420-2126
Dacasty (413) 420-2283
Zulma (413) 420-2164
Yahaira Lafrennie (413) 420-1735


Chicopee site:

Maribel AM Hours
Neysha PM Hours
(413) 420-2152


Thank you.

ATTENTION: The Holyoke Health Center and all locations will be CLOSED on Monday, January 16th for the holiday.


The Holyoke Health Center's dental clinic at the Western Mass Hosptial location will be reopening its oral health services on Tuesday, January 3rd! 

Holyoke Health Center and all locations will be closed Thursday, November 24th, and Friday, November 25th for the Thanksgiving Holiday. 


Holyoke Health Center will be closed 10/10 for the Holiday.

Day in the Life: Pharmacy Community Health Workers

Community Health Workers are an integral part of the pharmacy team. They are essential in establishing positive, supportive and trusting relationships with both patients and colleagues. Their work is greatly appreciated by all!

  • Serve as Patient Advocates
    • Main point of contact for patients assisting them with understanding care plans and completing consent forms
  • Schedule pharmacy related patient visits
    • Conduct outreach for identified patients to schedule appointments for Medication Therapy Management, Collaborative Drug Therapy Management, Transitions of Care and Immunizations
  • Assist pharmacists by interpreting for patient visits
    • MTM, CDTM, Medbox adherence packaging, Medication pick-up
  • Provide Cultural Competency
    • Educate staff on Puerto Rican diseases and foods
    • Perform staff medical terminology training and teach conversational phrases
  • Complete patient needs assessments
    • Transportation, community barriers, preferred language, literacy
  • Oversee pharmacy’s community service project “Sharing is Caring”
  • Conduct Community Outreach
    • Attend community-related events at schools and health fairs
    • Assist with reaching patients affected by fire to help identify medication needs and location for them to be delivered
      • Fire on South Bridge Street on 7-1-22 – replacement of 45 prescriptions including behavioral health, diabetic, blood pressure, infant medications

"Holyoke, Mass. (July 19, 2022) -- Point32Health has awarded Holyoke Health Center a Quality Grant for $89,900 to carry out a quality improvement project to ensure that all patients at the health center receive assistance with social and environmental factors that can negatively impact their health outcomes.

 “Food insecurity, unsafe housing, lack of transportation, and poverty can dramatically affect a patient’s ability to maintain their health,” said Jay Breines, Chief Executive Officer at Holyoke Health Center. “As a community-based health center, our medical teams focus not just on symptoms, but on underlying lifestyle issues that can cause poor health.  This Quality Grant from Point32Health will improve our ability to identify and assist patients who need support around these factors.”

The Quality Grant Program was established more than 21 years ago at Harvard Pilgrim Health Care, and this tradition continues in 2022 under the Point32Health banner following the combination of heritage Harvard Pilgrim Health Care and Tufts Health Plan networks last year. Since its inception, the Quality Grant program has funded more than 300 grants totaling more than $22 million of support to improve care delivery and reduce health care costs.

Holyoke Health Center, established in 1971, is a Federally Qualified Health Center providing affordable, community-based primary care, dental, pharmaceutical, vision, behavioral health, and other supportive health services to a primarily Latino, low-income community.

Point32Health is a leading health and wellbeing organization, delivering an ever-better health care experience to everyone in its communities. Building on the quality and nonprofit heritage of its founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, Point32Health aims at helping  people find healthier living through a broad range of tools that make navigating health and wellbeing easier."


Holyoke Health Center will be closed 6/20 for the Holiday.