Insurance Enrollment & Financial Assistance
Our Insurance Enrollment staff are here to help! Our bilingual Certified Application Counselors are trained in insurance enrollment. The Insurance Enrollment team assists with applications to MassHealth (Medicaid), Health Safety Net, and Qualified Health Plans with or without tax credits. All services are offed in English and Spanish and our Insurance Enrollment team provides a full range of assistance including: submitting a new application, annual eligibility reviews, shopping on the Health Insurance Marketplace, and educating patients on how to use and understand their insurance plans.
Our Holyoke and Chicopee locations both have walk-in hours, Monday-Friday 8:30AM - 4:30PM for insurance enrollment assistance, which operates on a first come, first serve basis. New applications will not be processed after 3PM.
How to Pay a Bill
Pay your bills online with Online Bill Pay. We provide this service to you at no charge so you can access and pay your medical and dental bills conveniently and securely.
Payments can also be mailed to:
Holyoke Health Center
ATTN: Finance Dept.
230 Maple Street
Holyoke, MA 01040
Payments can also be dropped off in-person to our Billing Dept. located on the 3rd floor of Holyoke Health Center, 230 Maple Street, Holyoke.
For questions about your Medical bill, or to pay your bill over the phone, call (413) 420-2855.
For questions about your Dental bill, or to pay your bill over the phone, call (413) 420-2103.
Holyoke Health Center provides health care services to all of our patients, regardless of your ability to pay for them. If you do not have health insurance, you can apply for health insurance with one of our Certified Application Counselors in our Insurance Enrollment Department. You may be eligible to receive services on our sliding fee scale. Call (413) 420 - 2200 and ask to speak with a member of our Finance Department for more information.
This facility is a member of the National Health Service Corps.