Our Mission

Our Mission at the Holyoke Health Center is to "Improve the health of our patients through affordable, quality health care and comprehensive community-based programs to create a healthy community."


Holyoke Health Center provides medical, dental, and pharmacy services to all of our patients, regardless of your ability to pay for them.  If you do not have health insurance, you may be eligible to receive services on our sliding fee scale and you can apply for health insurance with one of our Certified Application Counselors.  We accept most private insurance plans, Medicaid (MassHealth), Medicare, and the Health Safety Net. 

Medical Insurances Accepted

MassHealth Tricare - Champus
Medicare Tricare for Life- Champ VA
BMC Health Net Bankers Life & Casualty
BMC Connector Care Consolidated Health Plan
Neighborhood Health Plan Children's Medical Security Plan
Neighborhood Health Plan Connector Care Commonwealth Care Alliance SCO
Neighborhood Commercial Commonwealth Care Alliance Care One
Health Safety Net Celticare
Tufts Health New England/Commercial Only
Tufts Direct Unicare
Tufts Together Blue Cross & Blue Shield
United Health Care Evercare
MVA/Worker's Comp AARP


Dental Insurances Accepted

ALTUS  Guardian
Assurant  MassHealth
Blue Cross & Blue Shield – Dental Blue  MetLife
Children’s Medical Security Plan – Unicare Dental  Health Safety Net
Delta Dental of MA  Humana
Dental Quest (carried by Commonwealth Care plans)  Principal
CommCare Alliance

Need Insurance?

Our Managed Care Staff are here to help! Our bilingual Certified Application Counselors are highly trained and well versed in the insurance enrollment environment. With over ten years of expertise under our belts, HHC is well situated to help you and your family obtain the assistance that you need. The Managed Care Teams assists with applications to MassHealth (Medicaid), Health Safety Net, and Qualified Health Plans with or without tax credits. The Holyoke and Chicopee locations both have walk in hours which operate on a first come, first serve basis. All services are offered in English and Spanish and our Managed Care Staff provide a full range of assistance including; submitting a new application, annual eligibility reviews, shopping on the Health Insurance Marketplace, and educating patients on how to use and understand their insurance plans. Please call (413)420-2200 with any questions.


MassHealth is a public health insurance program for eligible low and medium-income residents of Massachusetts. MassHealth is the name used in Massachusetts for Medicaid and the State Children's Health Insurance Plan (SCHIP), combined into one program. With the implementation of the Affordable Care Act, Massachusetts has increased who is eligible for MassHealth. If you would like to apply for MassHealth for yourself or your family, or if you have questions about how to apply for MassHealth, please contact our Managed Care Staff today! Call (413) 420-2200 with questions.