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Our mission at the Holyoke Health Center is to "Improve the health of our patients through affordable, quality health care and comprehensive community-based programs to create a healthy community."

Current Job Opportunities

Pharmacy Clerk - Full Time

Responsibilities include assisting all patients and customers providing excellent customer service in a fast paced environment. Performs sales, ordering, marketing, merchandising, inventory control duties and assists other pharmacy staff members with various related duties. Candidates must be detail oriented with excellent customer service and critical thinking skills. Must be available to work between the hours of 8-6 and have a valid MA driver's license to travel between Holyoke and Chicopee sites. Bilingual (English/Spanish) required.

Certified Pharmacy Technician

Candidates must be registered in Massachusetts as a pharmacy technician as well as national certification (CPhT); high school diploma or equivalent required and an associate’s degree in related field preferred; advanced certifications and/or the willingness to gain additional skills strongly preferred. 1-3 years experience of retail/pharmacy operations and products required. Candidates must have excellent customer service skills, critical thinking skills, decisive judgment and the ability to work with in a fast paced environment. The ability to travel between Holyoke and Chicopee sites required. Bilingual (English/Spanish) helpful and strongly preferred.

Medical Assistant - full-time - float

A graduate of an accredited CMA program, current CMA or RMA certificate and CPR certification issued by the American Heart Association; BLS for Health Care Providers required. Previous experience working in an ambulatory healthcare setting preferred. Excellent customer service and communication skills verbal/written) and the ability to be flexible with work assignments including working on other teams and between sites required. Bilingual English/Spanish required.

Staff Nurse - 1 Pediatrics & 1 Family - Full-Time

Seeking RN with previous ambulatory preferred. A degree from an accredited nursing program, a current MA nursing license and CPR certification issued by the American Heart Association; BLS for Health Care Providers required. Bilingual (English/Spanish) preferred.

Community Health Worker (CHW) Full-Time

The CHW will be responsible for helping patients and their families to navigate and access community services to promote and adopt healthy behaviors. The CHW supports the providers and RN Care Manager’s through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain and improve the health of patients and their families; provides ongoing follow-up, basic motivational interviewing and goal setting with patients/families. Works closely with medical providers to ensure that patients have comprehensive and coordinated care; provide social support, advocate for individuals and community health needs, and provide services such as community outreach, home visits, health screenings and engagement activities. Bilingual (English/Spanish), a current MA driver’s license with reliable transportation and a high school diploma or equivalent required. CHW and or medical assistant certification preferred. Must have the ability to work effectively both independently and collaboratively within a team environment and be self –motivated. Previous experience working with databases and good computers skills through working knowledge of Windows, internet, Microsoft Outlook, Excel. Must be accurate and detail oriented, possess strong organizational and time management skills. Excellent communication skills (verbal/written) required in English and Spanish. Medical terminology strongly preferred. Ability and willingness to recognize clients with severe problems, reports concerns to appropriate clinicians/providers and refers to appropriate professionals and resources. Experience working with community groups.

Controlled Substance Treatment RN (CST)

This position serves as the day to day coordinator for the Holyoke and Chicopee Health Centers CST program. In coordination with clinical managers, provides direct support for nurses who are providing care for patients in the CST program, provides direct patient care in the form of skilled nursing visits and educational sessions for CST patients and their families/support persons. A minimum of 2 years clinical experience is required. A degree from an accredited nursing program, a current MA nursing license and CPR certification issued by the American Heart Association ; BLS for Health Care Providers required; BC Pain Management Certification preferred. Ability to work independently and as a member of the HHC clinical and regional partnership teams is a must Bilingual (English/Spanish) preferred. Basic computer skills, ability to learn and use a data tracking program required. Excellent written and verbal communication skills required; bilingual English/Spanish preferred.

Faculty- Pediatric Dental Department

Provides clinical oversight, dental knowledge and support to all pediatric dental resident throughout their 2 year rotation. Administers, directs, and coordinates a program of high quality pediatric primary and preventative dental care for the pediatric patients at the Holyoke Health Center. Responsibilities include, but are not limited to assisting in coordination of the curriculum for pediatric dentistry residency program, including didactic and clinical components, seminars and research, supervise and provide direct patient care and clinical teaching in the clinic and in the hospital operating room, works closely with the Associate Chief Dental Program Officer (ACDPO) to facilitate and ensure consistency in clinical education and evaluation of the residents assigned to the Holyoke Health center, mentors pediatric dental residents and supervises their clinical education and community service activities, works closely with management staff to identify solutions to local access to healthcare needs and coordinating community/regional outreach and health program and serves as an ambassador for HHC while actively participating in local community/regional programs and events. The position requires a DDS or DMD degree or equivalent and a certificate from a CODA-accredited graduate pediatric dentistry program. Candidates must be eligible for unrestricted licensure in the Commonwealth of Massachusetts, board certified in Pediatric Dentistry. Previous teaching experience or related high-quality scholarly activity and previous clinical experience strongly preferred.

General Dentist Associate

Seeking a General Dentist to join our team in providing oral health services to our patients. In this role you will perform routine preventative and maintenance dentistry, as well as complex treatments for advanced oral diseases and injuries of teeth and gums. This Dentist will provide emergency dental services, including diagnosis and treatment plans, general restorative procedures, crown and bridge construction, removable prosthetics, uncomplicated endodontics, minor oral surgery and initiate/interpret radiographs. In addition, the dentist will administer and prescribe anesthetics and medications, provide patient education and provide supervision to Dental Hygienist(s) and Dental Resident(s) as assigned. The position requires DDS or DMD degree or equivalent and an unrestricted MA license.

Registered Dental Assistant

Responsibilities include preparing patients for dental procedures, including recording medical/dental histories and vital signs, four-handed dental assisting techniques and procedures for all phases of general dentistry, infection control compliance, and exposing high-quality digital radiographs. Skill in providing excellent customer service and support; ability to work as a team player. Position requires a current MA dental assistant registration, x-ray certification, computer literacy, CPR certification issued by the American Heart Association; BLS for Health Care Providers required, successful completion of an accredited dental assisting program preferred.

Dental Sterilization Technician

The Dental Sterilization Technician is responsible for effective instrument and equipment sterilization and infection control procedures. The Dental Sterilization Technician must ensure compliance with all federal, state and local infection control and safety regulations and quality standards. This position also closely collaborates with the Director of Compliance and Risk Management along with the Dental Quality Manager. A high school diploma or equivalent required. Must have excellent attention to detail, good written and oral communication skills and an Interest in infection control and sterilization and willingness to learn. The Ability to create and maintain accurate documentation, record keeping and filing systems required.
Knowledge of dental practice and clinical sterilization practices in a healthcare setting with prior experience working as a sterilization technician in a healthcare setting preferred.

Remote Site Front Desk Supervisor

The Remote Site Front Desk Supervisor supports the non-clinical needs of their office’s patients and dental professionals, responsible for overseeing and supervising staff as well as front office operations at Western Mass Hospital (WMH), Holyoke Soldiers Home (HSH), and other remote sites as assigned. This position will also serve as float coverage at the Holyoke Health Center and Chicopee Health Center locations. A high school diploma or equivalent required, an AS/BS degree in Business or related management preferred; MA licensed dental assistant preferred. Minimum 2-3 years’ experience in a customer service or management environment, some combination of management and customer service required. Bilingual (English/Spanish) required.

Dental Hygienist - 2 positions; 1 Adult, 1 Pediatrics

The Dental Hygienist is a member of the clinical practice team working collaboratively with other team members in providing patient care. Responsibilities include cleaning and polishing teeth, instructing patients in good oral hygiene habits and after care for dental treatment rendered, and providing other preventative dental care, and work chairside as needed. A degree from an accredited dental hygiene program with a current MA license and CPR. Bilingual (English/Spanish) helpful.

Parent Involvement Specialist-Part-time 18.75 Hours per week

The La Linda Manita at the Holyoke Health Center is seeking an individual to fill a part-time position as a Parent Involvement Specialist. La Linda Manita is a family-centered program of parent education and support offered by the Holyoke Health Center for parents of children ages 0-4. The program consists of a 16-week series of support groups for families with children age 4 and under. These sessions focus on a variety of topic areas including early learning and brain development, nutrition, health and safety, management of toddler behavior, bonding and play, early literacy and sleep issues. The content has been developed by combining content from several evidence-based curricula aimed at this age group. The weekly groups also create a support network and often lasting friendships among participants so they can support each other as parents. The program is offered in Spanish and English in order to make it accessible to English language learners. Previous experience in early childhood or related field; Bachelor’s degree preferred. Bilingual (English/Spanish) required.

Grants Manager

This position is responsible for researching, developing, and writing proposals, grant applications and solicitations, from federal, state and private funders to secure funding for program support and capital projects. In addition to exceptional writing ability, this position collaborates with multiple internal and external stakeholders on data analysis and research for needs assessments and other complex duties with a high degree of independence. Other related duties include the preparation of cost projections/budget development and submitting timely and accurate progress reports for grant funded projects. Strong project management and communication skills required. Must have the ability to understand the mission and needs of HHC and the organization that is offering the grant funding. Must have a working knowledge of federal and state regulations regarding fiscal management of funds for budget development. A high level of computer literacy and experience using online databases and other sources to locate demographic, financial, and philanthropic information. The ability to exercise independent judgement to plan and prioritize a diverse workload and manage and track multiple projects and deadlines simultaneously essential. A BA/BS in journalism, public health or related field with relevant experience in development, grant writing, project management, and prospect research required. Must have 5+ years of experience in grant proposal development, program design, needs assessment, and grant writing for federal, state, and local funders required. Strong data analytics and research ability with track record crafting needs assessments and doing basic data analysis to support applications. Excellent writing, analytical, and research skills are essential. Must have a demonstrated ability to develop funding proposals and reports in a concise and compelling manner and a track record of successful large-scale grant applications funded required.

Marketing Specialist

The Marketing Specialist will support the marketing and communication needs of the organization. Duties include creating engaging written and graphic content for all marketing and communications platforms across the agency, including but not limited to social media, website, internal and external messaging, digital marketing, physical signage, and other marketing initiatives as assigned. The Marketing Specialist will support marketing campaigns, event planning and coordination, and onsite signage needs. An Associates or Bachelor’s degree required (preferably in marketing, communications or related field) with at least 1 year of experience in marketing, communications, or public relations - preferably in health care. Must have excellent written, oral communication and interpersonal skills. Proficiency in graphic design including Adobe Software (Photoshop, Illustrator), social media management, and working knowledge of content management systems is required. Strong organizational and project management skills and ability to work on multiple projects concurrently and meet deadlines is essential. Must have the ability to work effectively both independently and collaboratively within a team environment and be self –motivated. Must be flexible to support as needed for public relations, community outreach and off-site events. Reliable transportation and ability to travel between sites and off-site required. Bilingual (English/Spanish) preferred but not required.



If you are interested in applying for a posted position, please forward a resume/application to:

Human Resource Department

Attention: Teresa Lavelle

230 Maple Street, PO Box 6260

Holyoke, MA 01041

or email it to: resume@hhcinc.org


 POSTED:  September 10, 2021